Canada-based management company – BGO Properties – announces a strategic deal to add AI building operations tools from software company Visitt to 300 properties spanning a total of 46 million sq ft.
Properties in Ontario, British Columbia, Alberta, Manitoba and Quebec will be added to the platform, which will leverage multilingual functionality to facilitate AI adoption across Canada. Earlier this year, Visit secured $22m to build out its software with AI agents to help facilitate managers by saving time through predictive maintenance, among other initiatives.
Visitt previously introduced its building operations software platform in 2017. The software helps facilities managers track equipment and work orders to make asset lifecycle management and maintenance more predictable and preventive. The software also features vendor management and tenant engagement capabilities.
The software platform’s AI agents analyse collected data to help facility managers stay on top of workflows and contractual compliance.
In an interview with Facilities Dive last year, Co-Founder of Visitt, Jonathan Kroll mentions data generated by building systems is one of the keys to improving operations.
“There is a lot of data that is being recorded in the platform from all the day-to-day activities — inspections or notes that are added, photos that are being taken.
“All of this data is very valuable in order to be able to determine the health and condition of a certain asset. [By surfacing] this data to technicians or engineers [we can] help them determine specific asset or equipment condition.”
Jonathan Kroll, Co-Founder, Visitt
BGO Properties’ Head of Canada Michelle Brown also mentions the agreement will increase operational efficiencies across the property portfolio.
“Integrating AI into our property operations [is] designed to simplify complex workflows, enhance consistency across assets, and strengthen the tenant experience.”
Michelle Brown, Head of Canada, BGO Properties
Further to providing a streamlined system with standardised workflows across the portfolio, the technology is expected to improve compliance with service-level agreements.
For example, the AI agents have been programmed to review and verify contractors’ proof-of-insurance certificates, so facility managers don’t have to do that kind of legwork.
As the platform is tailored for multilingual operations, property teams and tenants can engage with the platform in the language they feel comfortable with.
The company aims to reduce the administrative pressure on facilities teams so they can focus on elements such as running their buildings efficiently and serving tenants better.
“BGO Properties’ teams, vendors, and call centres can unlock new levels of efficiency, performance, and tenant experience.”
Itay Oren, CEO, Visitt
