CoStar Group has announced the launch of Apartments.com Ai, a transformative new apartment search experience which changes how renters discover, evaluate and lease their next home.
Powered by artificial intelligence (AI) and built on Apartments.com’s depth of multifamily data, Apartments.com Ai replaces traditional filters and keyword searches with natural, real-time conversations which feels like working with a deeply knowledgeable rental advisor.
Apartments.com Ai is available to every renter on every Apartments.com visit and understands renter preferences, answers complex questions, compares communities, surfaces relevant recommendations and guides consumers through every stage of the apartment search journey.
Earlier this year, Apartments.com introduced the multifamily industry’s first AI-powered apartment smart search experience. Insights from the launch and extensive consumer testing helped shape the development of Apartments.com Ai, creating a more intelligent, personalised and intuitive renter experience.
Renters can simply describe what matters most to them. Whether it’s ‘a quiet apartment near great restaurants and my office’, or ‘a pet-friendly community under $2,000 a month with easy subway access’, or ‘a luxury apartment with a gym and outdoor space near downtown’ – they can receive highly personalised recommendations tailored to their lifestyle and priorities.
In addition to finding apartments, the AI feature helps renters evaluate options with greater confidence. The experience can answer detailed questions about properties and neighbourhoods, compare similar communities, guide renters through immersive 3D Tours and rich media experiences, and assist renters with contacting the property.
“Finding an apartment is one of the most important decisions people make, yet the search process has remained largely unchanged for years. Apartments.com Ai represents a fundamental shift from searching listings to having a conversation with a trusted rental advisor.
“By combining AI with the most comprehensive multifamily data in the industry, we can understand what renters are truly looking for, guide them through their options and help them find a home that fits their lifestyle with far greater speed, confidence and precision.”
Andy Florance, Founder and Chief Executive Officer, CoStar Group
Powered by Apartments.com’s industry-leading property information, neighbourhood intelligence, pricing insights, professional photography, videos and 3D Tours, Apartments.com Ai delivers a richer and more informed search experience than general-purpose AI tools.
A major evolution in apartment search, Apartments.com Ai moves beyond traditional listing discovery toward intelligent, conversational guidance that reflects how people make renting decisions. The platform continuously learns from renter interactions, building a deeper understanding of consumer preferences and delivering increasingly relevant recommendations over time.
The launch builds on CoStar Group’s wider investment in AI-powered real estate experiences. Earlier this year, the Group introduced Homes Ai, an interactive conversational search experience that helps consumers discover homes, explore neighbourhoods and evaluate properties through natural dialogue.
Together, these innovations reflect CoStar Group’s vision for a new generation of real estate experiences powered by proprietary data, advanced AI and deep consumer engagement.
