Scout is designed as an ‘AI companion’ which is integrated across Group’s software solutions. Scout is developed on a central AI API developed by Orisha’s AI Lab. It bonds the user experience across all Group verticals while respecting the specific requirements of each profession.
The launch can be seen as a strategic milestone in Orisha’s AI roadmap. Shaped by the quick rise of generative AI and a fragmented market, Orisha affirms a clear vision with Scout, an AI that is concrete, useful, controlled, and deeply rooted in real-world business practices.
Orisha is a European leading business-to-business software provider which specialises in retail, real estate, healthcare, agrifood and the construction sector. They support their clients with software development and adopting tools for optional efficiency. More than 50,000 companies are currently using Orisha’s services.
“Scout is Orisha’s guide in the service of professions. Our approach is based on a shared AI, delivering security, robustness, and scalability, while always being deployed as close as possible to real use cases: every recommendation is specific and contextualised. This combination of technological power and business pragmatism is what sets Orisha apart,”
Aymeric Thas-Pinot, CTO, Orisha
Scout anticipates, suggests, explains, and simplifies without replacing human decision making. It is accessible by clicking on ‘Ask Scout’ directly within business software. It enables users to automate repetitive tasks, instant responses, processes, and content generation within their own software environment.
Integrated at the core of the Group’s solutions, Scout addresses a wide range of business use cases. For real estate matters, Scout streamlines the drafting of legal documents, automates pre-processing of accounting invoices, generates listings, and supports assisted home staging.
In construction, Scout assists with non-compliance reporting through photo analysis and enables natural-language querying of databases for management and business intelligence purposes.
For the healthcare matters, Scout assists with medical imaging analysis, consultation transcription, and treatment plan proposals, in collaboration with specialised players. In retail, it supports stock forecasting, replenishment assistance, and the formation of product content for e-commerce. Finally, in agrifood, Scout assists to delivery route optimisation and helps product support related queries.
“Our ambition is not to ‘do AI,’ but to design software that is smarter, more reliable, and more useful. With Scout, we are choosing a concrete AI that illuminates action, strengthens human expertise, and creates real value for our clients. Scout is a strategic building block of this vision and a strong marker of our commitment.
“At Orisha, we aim to support this everyday technological revolution by promoting a European vision of AI based on trust, technological excellence, and close alignment with business needs, and to contribute to the emergence of solutions capable of scaling across Europe by reconciling innovation, responsibility, and operational impact,”
Alexandre Fretti, CEO, Orisha
The long-term gain from these investments in AI aim to raise customer support responsiveness and satisfaction by 50% through contextualised responses available 24/7. Scout’s assistance also projects to reduce the risk of human error related to manual data entry or oversights by up to 80%.
Orisha has also created a centralised AI Task Force and is investing in the recruitment and upskilling of a group of nearly 150 experts in Data Science, ML Engineering, and Prompt Engineering. By having a single name for all its artificial intelligence tools issued across its entire portfolio, Orisha enhances the consistency of its offering and asserts a clear distinction in a still fragmented market.
