PropTech digital solutions provider e4 Strategic has joined the Project 28 Charter, supporting the industry-wide drive to create faster and certain property transactions.
Project 28 was established by Landmark Information Group and brings together lenders, conveyancers, estate agents, and technology providers around an ambition to reduce the time between sale agreed and exchange to 28 days.
The Charter setting out eight practical commitments aimed at tackling delays and improving the way information moves between parties. These include earlier instruction of seller-side conveyancers, greater provision of upfront property information, better access to trusted digital data, and secure sharing of key documents.
“The 28-day target is ambitious, but that is exactly why it is useful. If we start from the assumption that transactions will always take three or four months, we risk designing improvements around the current process rather than questioning why it takes that long in the first place.
“One of the lessons from working closely with lenders and conveyancers is that delays rarely come down to one major problem. It is often the accumulation of smaller issues such as information being requested more than once, a query sitting unanswered, an update being missed or one party not knowing that another is waiting for them.
“The test should not simply be how many transactions reach exchange within 28 days. It should be whether we can remove enough wasted time and uncertainty from the process that taking more than 100 days becomes the exception rather than the norm.”
Andrew Vaughan, Head of Customer Management, e4 Strategic
Developed in consultation with UK lenders and conveyancers, e4’s VERSA platform connects parties from mortgage offer through to post-completion through structured digital workflows, shared case visibility and secure communication. Their approach reflects Project 28’s aims around trusted data, improved information sharing and better connectivity between property professionals.
