Vacation rental software company Hostaway has launched AI CoHost – a purpose-built AI-powered strategic partner designed specifically for short-term rentals, designed to help property managers understand their business and identify opportunities for growth.
AI CoHost interprets the full context of property management operations. It combines a deep understanding of the operator’s business with insights generated from the world’s largest vacation rental property management system (PMS).
The tool continuously analyses business performance across an operator’s portfolio, transforming complex data into clear, market-driven recommendations that go beyond operational efficiency into growth strategy. It uncovers issues and opportunities that are easy to miss given the massive amounts of data a property manager has to consume, acting as a hyper-intelligent business partner.
Every insight is informed by wider trends across the global short-term rental market, empowering operators to make critical business decisions with absolute confidence.
AI CoHost builds on releases from Hostaway, including Auto Replies for guest communications, AI Revenue Management, and automated task management for operations.
“AI tools are holding vacation rental managers back. Property managers are busy enough without also having to train an AI agent with no knowledge of the short-term rental industry on how their business works.
“They need tools that deeply understand their business from inception, and from the sector as a whole. With AI CoHost, property managers will be able to run their business better than ever before, able to focus on the most important areas where they can add real impact and delegate the day-to-day tasks to AI or staff.
“We are helping property managers run smarter businesses so that they can grow and scale with confidence”
Marcus Räder, CEO and Co-Founder, HostawayGeneric
AI CoHost acts as a business partner, analysing performance, delivering market-driven recommendations, and automating execution to save operators time and help them think more strategically about how to grow their business.
Property managers can ask questions in natural language and get instant answers. They can ask AI CoHost about anything that matters to their business, such as revenue by property or channel, costs and expense breakdowns, occupancy gaps and how to fill them, and real-time operations updates like guest arrivals and cleaning schedules.
Behind the scenes, specialised AI agents analyse performance and surface recommendations, such as summarising common complaints across reviews, flagging operational risks like unresolved calendar conflicts, and highlighting ways to improve listing quality.
AI CoHost continuously monitors key metrics to turn real guest feedback into actionable ways to improve property or listing quality for busy property managers without being prompted. It surfaces proactive suggestions, such as filling orphan nights with reasonable discounts or flagging maintenance issues detected in automated guest messages.
The tool bridges the gap between insight and action. Operators can draft communications, rewrite listings, and apply updates directly through the AI-powered interface, streamlining day-to-day workflows across the Hostaway dashboard while maintaining control and oversight when needed.
If human interaction is required, Hostaway AI CoHost can allocate tasks to the right person and share all the required context to get the job done.
