Tuesday, October 20, 2026

eXp Realty introduces two new AI tools

The launch of the new AI tools will help agents with showings and workflows.

eXp Realty has announced at eXpcon the launch of two new tools to help agents with showings and workflows. ShowGo will take challenges typically managed through emails and texts into a one-stop platform. 

ShowGo is designed to help agents find coverage for open houses or showings when they are unavailable, and the brokerage said nearly 1,000 eXp agents were already active on the platform prior to its official rollout.

When posting a showing, the agent needing coverage can choose to offer a fee as an incentive. Covering open houses is expected to be done on a volunteer basis and gives the agent the chance to establish relationships.

“Agents have always found ways to help each other. That’s the culture we’ve built. But ‘find a way’ usually meant a text thread, a favour, hoping someone had time and remembered to pay you back.

“We’re a technology enabled company, so we built the system that should have existed already – One place to post, claim, agree and get paid. No guesswork, no chasing anyone down.”

Leo Pareja, CEO, eXp Realty

According to eXp, chances to cover agents in other situations, such as with lockboxes and inspections, are also available using ShowGo, and the listing agent sets the fee they are willing to pay. The tool was built to ensure agents are within the brokerage rules and relieve ‘concerns from real estate regulators about payments between agents’ since any fees are distributed through eXp.

The other tool announced at eXpcon is the ‘MCP First, AI of Choice’ giving agents the flexibility to continue using the AI tools they prefer when accessing their database and workflows.

The Model Context Protocol (MCP) tool allows agents to plug in the AI assistant such as Claude or ChatGPT, to access data comprising production numbers, leads, transactions, training progress and CRM records.

The brokerage said MCP is the first piece of AGNT OS, a much wider technology upgrade designed to manage transactions and agent payments, which is set to be released in early 2027.

“MCP is the front door, and AGNT OS is the whole house.

“This isn’t a patch on our existing systems – it’s a full modernisation of how eXp runs, built agent-first from the ground up. MCP is how we prove that vision starts now.”

Leo Pareja, CEO, eXp Realty

The initial MCP platform features the eXp agent hub, account, production and compensation information, training and coaching resources and access to specialised eXp divisions. It also comprises CRM systems, marketing, content creation through Canva, with production and performance metrics to be added imminently.

Deviki Patel
Deviki Patel
Deviki is a Digital Journalist at AI PropTech News, Rental Living News and BTR News. She holds a BA (Hons) in Law and an LLM from the University of Leicester. Having transitioned from a background in property law, she brings a strong foundation in research and analytical thinking, supporting the delivery of well-informed, insight-led content across the Living and PropTech sectors.

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