Following the launch if its AI tool for analysing tenant feedback, AktivBo is seeing growing demand from property owners and operators across North America, as real estate firms sharpen their focus on retention, operational efficiency, and data-driven decision-making.
As a European provider of tenant satisfaction analytics, AktivBo is attracting interest from multifamily, commercial, and mixed-use asset managers across the United States and Canada. These organisations are increasingly seeking actionable tenant insights and AI-enabled platforms that can translate feedback into measurable performance improvements.
Operating in over 20 markets globally, AktivBo works with over 500 property owners and facility managers, providing tenant surveys, benchmarking, analytics and action planning. To support rising demand in the region, the company has established AktivBo Inc., a US-based subsidiary dedicated to serving North American property owners.
“We’re energised by the opportunities we see in North America, and our successful collaborations show a strong product–market fit for AktivBo Analytics. With our AI-based platform, property owners can quantify the cost–benefit of their initiatives, drive efficiency, and raise tenant satisfaction.”
Jon Svensson, CEO of AktivBo Group and AktivBo Inc.
Florida-based CP Group, a vertically integrated commercial real estate firm and value-add investor with over 19 million sq ft of assets under management across major US markets, has adopted AktivBo’s tenant satisfaction surveys and analytics to strengthen and operationalise tenant insights across its portfolio.
“In AktivBo, we found a true partner that is dedicated, adaptable, and deeply experienced in data and tenant engagement. Their insights and support enabled us to deliver a seamless survey that captured valuable customer feedback and strengthened our ability to continually enhance the tenant experience across our portfolio.
“Their commitment was evident at every step, and their broad range of survey tools throughout the customer journey was an added bonus in selecting AktivBo as our survey partner as we continue to grow and elevate our tenant relationships.”
Giana Pacinelli, Director of Communications, CP Group
Northwest Healthcare Properties REIT has also partnered with AktivBo to enhance tenant satisfaction across its global healthcare real estate portfolio, which spans Canada, the United States, Brazil, Germany, the Netherlands, Australia and New Zealand.
“The tenant engagement surveys and the AktivBo Analytics platform are a strong fit for how we operate globally. Based on our annual results and tenant commentary, we develop property-specific action plans to enable targeted activities.
“The platform’s action-planning, analysis, and drill-down capabilities help us be precise and efficient with meeting our tenant needs throughout different regions. Tenant surveys are a key element of our sustainability program and are crucial for ongoing tenant engagement.”
Abbey Pickering, Senior Manager Sustainability, Northwest Healthcare Properties REIT
AktivBo is a knowledge- and platform-based company that helps real estate organisations improve customer satisfaction and profitability through data-driven insights. Its survey and analytics solutions enable continuous measurement, benchmarking, and performance improvement across portfolios.
Today, nearly 500 real estate companies in more than 20 countries use AktivBo’s platform, including clients across the US, Canada, Germany, Sweden, the Netherlands, Denmark and the UK.
