In part three of CBRE’s facilities management insights, the company discusses how AI is a catalyst for innovation across facilities management, particularly in advancing sustainability. With buildings responsible for 30% of UK emissions, AI-driven systems are essential to cutting energy use, optimising HVAC and lighting schedules, and supporting organisations in meeting net zero commitments.
Machine learning enables systems to analyse usage patterns, reduce inefficiencies, and recommend targeted interventions. These insights create immediate energy savings and long-term operational benefits.
CBRE is also exploring extended reality, spatial computing and AI integration. For example, technicians equipped with AI-enabled head-mounted displays can access real-time data, manuals, and training resources while on-site. This reduces carbon emissions, costs, and downtime while addressing industry skills shortages by expediting onboarding and enabling knowledge sharing.
By fusing innovation, sustainability and data, AI not only strengthens building operations but also positions facilities managers as key contributors to clients’ environmental and business goals.
CBRE highlights that AI’s ability to integrate sustainability with operational performance marks it as one of the most transformative technologies in facilities management today.
The potential of AI to cut emissions, improve efficiency and drive sustainability in the built environment is significant. Success will depend on pairing technological innovation with practical application, giving facilities managers the tools to meet net zero targets while delivering long-term value.
